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Password change – Voicemail

You’ll need to ensure that you have the current password for the voicemail in order to make this change. If you don’t have it, you can contact the technical support team so that they can make the required change.

Empty voicemail box, with no recorded voicemails.

The steps to change your voicemail password are as follows:

  1. Press on the voicemail icon on your phone or dial « 8 ».
  2. Enter your password and press « # »
  3. Press « 2 » for personal profiles
  4. Press « 1 » to change your password.
  5. Enter your new password and press « # »
  6. Repeat step 5

Your password has been updated.

Voicemail holding one or more recorded messages.

The steps to change your voicemail password are as follows:

  1. Press on the voicemail icon on your phone or dial « 8 ».
  2. Enter your password and press « # »
  3. Press « 0 » to access options
  4. Press « 2 » for personal profiles
  5. Press « 1 » to change your password.
  6. Enter your new password and press « # »
  7. Repeat step 6

Your password has been updated.

Make sure to follow these steps carefully to change your voicemail password. If you meet any difficulties, feel free to contact technical support for assistance.

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IMPORTANT

Never reset the application before consulting our technical support team. If you reset the application, a new user code will be required for security reasons, and you will be unable to use the application in the meantime.