{"id":1037,"date":"2023-06-28T20:34:03","date_gmt":"2023-06-28T20:34:03","guid":{"rendered":"https:\/\/softphonefaq.wpengine.com\/?post_type=ht_kb&#038;p=1037"},"modified":"2024-01-02T17:05:27","modified_gmt":"2024-01-02T17:05:27","slug":"attended-call-transfer-iphone","status":"publish","type":"ht_kb","link":"https:\/\/agileip-support.com\/en\/knowledge-base\/attended-call-transfer-iphone\/","title":{"rendered":"Attended Call Transfer &#8211; iPhone"},"content":{"rendered":"\r\n<p>Attended transfer allows you to notify the person you are transferring the call to, prior to completing the transfer (e.g.: \u201cExcuse me Mr. XYZ, I have Mr. ABC on the line for you, can you take the call?\u201d)<\/p>\r\n<h3 class=\"wp-block-heading\">Step 1:<\/h3>\r\n\r\n\r\n\r\n<p>Click on &#8220;Att. transfer&#8221; icon to transfer a call to an extension or a phone number.<\/p>\r\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-1039\" src=\"https:\/\/softphonefaq.wpengine.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-2.jpg\" alt=\"\" width=\"305\" height=\"574\" srcset=\"https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-2.jpg 305w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-2-159x300.jpg 159w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-2-27x50.jpg 27w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Step 2:<\/h3>\r\n\r\n\r\n\r\n<p>Dial an extension number or a phone number and click on the phone icon.<\/p>\r\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1041\" src=\"https:\/\/softphonefaq.wpengine.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-3.jpg\" alt=\"\" width=\"305\" height=\"574\" srcset=\"https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-3.jpg 305w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-3-159x300.jpg 159w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-3-27x50.jpg 27w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/p>\r\n<h3>Step 3:<\/h3>\r\n<p>\r\n\r\n<\/p>\r\n<p>The attended transfer allows you to talk to a person before transferring a call. Once the person is ready for the call transfer, click the &#8220;Transfer&#8221; icon.<\/p>\r\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1043\" src=\"https:\/\/softphonefaq.wpengine.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-1.jpg\" alt=\"\" width=\"305\" height=\"574\" srcset=\"https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-1.jpg 305w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-1-159x300.jpg 159w, https:\/\/agileip-support.com\/wp-content\/uploads\/2023\/06\/attended-transfer-iphone-en-1-27x50.jpg 27w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Attended transfer allows you to notify the person you are transferring the call to, prior to completing the transfer (e.g.: \u201cExcuse me Mr. XYZ, I have Mr. ABC on the line for you, can you take the call?\u201d) Step 1: Click on &#8220;Att. transfer&#8221; icon to transfer a call to an extension or a phone [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[71],"ht-kb-tag":[],"class_list":["post-1037","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-iphone-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/ht-kb\/1037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/comments?post=1037"}],"version-history":[{"count":0,"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/ht-kb\/1037\/revisions"}],"wp:attachment":[{"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/media?parent=1037"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1037"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/agileip-support.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}