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Email whitelist

To ensure the receipt of all our communications, it is essential to add our email addresses to your whitelist. This way, you ensure that you receive all the emails we send directly to your inbox. Here’s how to add an address to your whitelist.

What is an email whitelist? An email whitelist is a list of approved senders and email addresses that anti-spam programs will not block. It is a crucial tool to prevent unwanted emails from reaching your inbox. The whitelist allows you to receive messages from specific addresses, domains, or IP addresses without being filtered by anti-spam software. This ensures that you do not miss any legitimate messages from trusted contacts. By adding these email addresses to your whitelist, also known as a “Whitelist,” you can reduce the number of unwanted emails in your inbox and ensure that all important messages reach you as expected.

How to add an email address to your whitelist? To add our email addresses to your whitelist, follow the appropriate
instructions for your email account:

Starting from emails already classified as spam in your email account:

1. Open your email inbox.
2. Look for the spam or junk email folder.
3. Find the email from the sender you want to add to your whitelist and open it.
4. Look for and select the “Whitelist” or “Never Block Sender” option. The label for this option may vary depending on
the email client you are using (for example, in Gmail, it may be “Report Not Spam,” and in Yahoo, “Not Junk”).
5. After selecting this option, enter the sender’s email address in the designated field and click “OK.”
6. Emails from this sender will now be directed to your inbox rather than the spam folder.

Gmail :
1. Log in to your Gmail account.
2. Click on the gear icon (Settings) in the upper right corner of the page.
3. Click on “See all settings.”
4. Select “Filters and Blocked Addresses” from the displayed menu.
5. Click on “Create a filter.”
6. In the window that appears, add the following information in the “From” field: agileip.ca OR agileipmail.ca.
7. In the window that appears, check the “Never send it to Spam” box.
8. Click “Create filter.”
The domains are now whitelisted in your Gmail account.

Microsoft Outlook :
1. In Outlook, open the “Junk Email” menu in the toolbar.
2. Click on “Junk Email Options” at the bottom of this menu.
3. In the window that opens, select the “Safe Senders” tab.
4. Click on “Add” and add the domains:
• agileip.ca
• agileipmail.ca
5. Click “OK” to save the added addresses to your safe senders list.
The domains are now whitelisted in your Outlook account.

Setting up a whitelist is a simple operation that will prevent you from missing important messages from certain senders.

 

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