PC (Windows) / MacOS

Personal greeting message Setting your personal greeting message: Press on the voicemail icon on your phone or dial « 8...

Alternative greeting message Setting your alternative greeting message: Press on the voicemail icon on your phone or dial « 8...

  Instruction: For each step, please see the corresponding arrow in the included screenshot. Step 1: Go to the voicemail...

The “Do Not Disturb” (DND) feature on the phone is a setting that allows users to silence incoming calls, notifications,...

3-way calling is a type of phone call in which three or more people can be on the call simultaneously....

Unattended transfer allows you to transfer the call without notifying the person you are transferring to. If the person does...

Attended transfer allows you to notify the person you are transferring the call to, prior to completing the transfer (e.g.:...

Difference between keypads and when to use them.   Sidebar keypad: When on an active call the keypad on the...

If you use an Office365 account, you can connect it to the AgileIP softphone app and then manage your contacts...